Effective Date: April 22, 2025
Welcome to Sip Haines City! Whether you’re sipping virtually through our app (https://app.siphainescity.com/) or browsing our website (https://siphainescity.com), your privacy is as important to us at DMGROUP as a perfectly paired wine and cheese board.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information. Pour yourself a glass, relax, and read on!
1. Information We Collect
We collect information to serve you better. Depending on how you interact with us, we may collect:
- Personal Information:
- Name
- Email address
- Phone number
- Billing address (if making purchases or event reservations)
- Device Information:
- IP address
- Browser type and version
- Mobile device information
- Usage Data:
- Pages you visit
- Features you use
- Event registrations or reservations
- Payment Information:
- When applicable, we process payments via secure third-party services. We do not store your full credit card information ourselves.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our app and website
- Process transactions and reservations
- Send you updates, special offers, and event invites (only the good stuff — no inbox-clogging nonsense)
- Respond to inquiries and customer service requests
- Monitor and analyze trends and usage to improve your experience
- Maintain security and prevent fraud
3. How We Share Your Information
We only share your information with trusted partners when absolutely necessary:
- Service Providers: (e.g., payment processors, hosting companies) who help us operate smoothly
- Legal Requirements: If the government demands it with the right paperwork, we may have to comply
- Business Transfers: If we ever sell or merge, your information might be part of the assets transferred (we’ll give you a heads-up)
We do NOT sell your information to shady third parties. Period.
4. Cookies and Tracking Technologies
We use cookies to make your experience more delicious (and functional). Cookies help us:
- Remember your preferences
- Analyze traffic and usage patterns
- Offer relevant promotions (only if you opt-in)
You can control or delete cookies through your browser settings anytime. (We won’t take it personally.)
5. Your Privacy Rights
Depending on your location (hello, GDPR and CCPA friends), you may have rights such as:
- Accessing the personal data we have about you
- Requesting corrections or deletions
- Opting out of marketing communications
- Restricting how we process your information
To exercise any of these rights, just email us at [info@siphainescity.com].
6. Data Security
We take your trust seriously. We implement technical and organizational safeguards to protect your information. No system is 100% perfect (not even grandma’s cookie recipe), but we work hard to secure your data.
7. Third-Party Links
Our site and app may contain links to third-party websites or apps. We’re not responsible for their privacy practices (they might not be as cool as us). Read their policies too!
8. Children’s Privacy
Sip Haines City is a grown-up spot. Our app and website are not intended for children under 18, and we do not knowingly collect information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time (because life — and the law — evolves). If we make significant changes, we’ll let you know. Otherwise, the updated version will always be posted right here.